Last Updated: December 12, 2025
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Jyotibainfotech ("Company," "we," "us," or "our"), the provider of Jyotiba CRM platform, governing your access to and use of the Jyotiba CRM platform, including any related services, features, content, and applications (collectively, the "Service").
By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.
Jyotiba CRM is a cloud-based Software as a Service (SaaS) platform that provides business management solutions, including but not limited to:
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice.
You must be at least 18 years old and have the legal capacity to enter into binding contracts to use our Service. By using the Service, you represent and warrant that you meet these requirements.
To access certain features of the Service, you must create an account. You agree to:
We reserve the right to suspend or terminate your account at any time for violation of these Terms, fraudulent activity, or any other reason we deem appropriate.
We offer various subscription plans with different features and pricing. The specific terms of your subscription, including pricing, billing cycle, and included features, are outlined in your selected plan.
We may offer a free trial period for new users. At the end of the trial period, your subscription will automatically convert to a paid plan unless you cancel before the trial ends.
You may cancel your subscription at any time. Cancellations take effect at the end of the current billing cycle. No refunds will be provided for partial subscription periods, except as required by law.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:
You are solely responsible for the accuracy, quality, and legality of the data you input into the Service. We are not responsible for any errors or losses resulting from inaccurate data.
The Service, including all content, features, functionality, software, code, designs, graphics, and trademarks, is owned by Jyotibainfotech and is protected by copyright, trademark, and other intellectual property laws. The Jyotiba CRM brand and platform are proprietary products of Jyotibainfotech. You are granted a limited, non-exclusive, non-transferable license to access and use the Service for your business purposes.
You retain all ownership rights to the data you input into the Service. By using the Service, you grant us a limited license to use, store, and process your data solely for the purpose of providing the Service to you.
If you provide us with feedback, suggestions, or ideas about the Service, you grant us the right to use such feedback without any obligation to compensate you.
We implement reasonable security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security. Your use of the Service is at your own risk.
Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
We strive to maintain 99.9% uptime for the Service. However, we do not guarantee uninterrupted access and are not liable for any downtime, including scheduled maintenance or unforeseen outages.
Support is provided according to your subscription plan. Response times and support channels vary by plan level.
While we perform regular backups, you are responsible for maintaining your own backup copies of critical data. We are not liable for any data loss.
The Service may integrate with or link to third-party services, payment gateways, or applications. We are not responsible for the availability, accuracy, or content of these third-party services. Your use of third-party services is subject to their respective terms and conditions.
We do not endorse or assume any responsibility for third-party services, and any transactions or interactions with third parties are solely between you and the third party.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
We do not warrant that the Service will meet your specific requirements or that any errors will be corrected.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, JYOTIBA CRM AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:
OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.
You agree to indemnify, defend, and hold harmless Jyotibainfotech, Jyotiba CRM, and their affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.
Any disputes arising from these Terms or the Service shall first be attempted to be resolved through good-faith negotiations. If negotiations fail, disputes shall be resolved through binding arbitration in accordance with the rules of [Arbitration Association].
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes acceptance of the modified Terms.
If you do not agree to the modified Terms, you must discontinue use of the Service and cancel your subscription.
You may terminate your account at any time by contacting us or using the account cancellation feature in the Service.
We may suspend or terminate your access to the Service immediately, without prior notice, for any violation of these Terms or for any other reason we deem appropriate.
Upon termination, your right to access and use the Service will immediately cease. We may delete your data after a reasonable period following termination. You remain responsible for all fees incurred prior to termination.
These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Jyotibainfotech regarding the Jyotiba CRM Service.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms without restriction.
If you have any questions about these Terms, please contact us:
Company: Jyotibainfotech
Product: Jyotiba CRM
Email: legal@jyotibainfotech.in
Support Email: support@jyotibainfotech.in